You can learn more about using No-IP and Cameras here. This will usually clear the error, and the device will then begin to communicate with our servers.Ĭongratulations! Your Hikvision device will now be sending out automatic DDNS updates to our server to ensure that you always stay connected. If you receive this error and you’ve set up DDNS correctly with your No-IP account information, you will need to completely disable the DDNS settings for one hour, update the firmware (if needed), and re-enable the DDNS settings. Note: Hikvision is known to rarely give a false error “connection to server failed” even when configured correctly. It might say “ Connecting” for a while, but keep switching between the tabs and you should eventually see the “ Normal” status. If everything was entered correctly, you should see the following message: DVR - HIKVISION DVR & Camera for Firmware version DVR <3, Camera <5.3.0. Your DDNS setup should look similar to this:ĭepending on the web browser you are using, you may need to switch back and forth from the DDNS tab. hiseeu firmware update, By using the Hiseeu wireless cctv system,you can. This is because encoding special characters like “#” or “:” are generally not supported on CCTV devices so URL encoding must be used instead. In order for the update to send successfully, you will need to use the following format:ĭomain: YourNoIPDomain () This guide will be updated once the feature is available to all users. Group features on Hikvision devices currently only work for our Managed Access users. Once everything is filled out correctly, click on the “Save” button. Password: Your Password to log into No-IP User Name: Your No-IP Account Email Address or Username In this example, we are using the Turbo HD DVR (DS-7200):ĭomain: The hostname you created for example: Start by accessing your Hikvision device by entering in the LAN address in the URL bar (ours happens to be 192.168.1.9, yours might be different):Įnter in your username and password and then log into your Hikvision device:įrom here, navigate to the DDNS page on your device ( Configuration > Network > Basic Settings > DDNS). I have noticed since the firmware update the app believes there is an update and is stuck on 'updating' - I think this may be causing a conflict somewhere.This guide will help you setup and configure Dynamic DNS within your Hikvision Camera/DVR/NVR. I've watched playback via the IP address on the web browser which works flawlessly indicating the problem must lie with the app. I was told the problem might be down to my internet but I've had that checked, the dvr is connected straight to the router via ethernet cat 6 cable. Since that time, there have been issues with playback and live view functionality via the Hik connect app - the timings on playback will jump back and forth five seconds or so and the picture will distort and scramble. Recently did an upgrade on the firmware of my CCTV via the web app after checking online and it stating there was a later firmware. Hoping some experts in HOME cctv can assist?

Hikvision camera firmware upgrade